How can I book to stay at your hotel?
For direct bookings, availability & rates: use the booking engine on homepage. For any further details, please contact us at email@example.com
What’s included in the ‘Half Board Plus’ package?
The ‘Half Board Plus’ package includes breakfast at the ‘Palettes Main Restaurant’ plus dinner at any of the following restaurants: ‘Palettes Main Restaurant’ (buffet), ‘Akakiko Japanese Restaurant’ (a la carte) and ‘Elliniko Greek Restaurant’ (a la carte). During dinner, guests are entitled to still or sparkling water plus one beverage per guest i.e. a soft drink or a beer or a glass of wine or sparkling wine. Any additional drinks are with a charge.
I have booked the Half Board Plus package. Can I have lunch instead of dinner on any day during my stay?
Guests cannot switch dinner to lunch. Lunch is served à la carte and is with a charge.
Do you have a gym?
Yes, our hotel has a gym equipped with 2 treadmills, 2 static exercise bikes, 2 elliptical cross trainers, 1 all-purpose multi gym including a weight stack plus few small weight dumbbells.
Is there a safe box in the room? If yes, what is the current charge?
Yes, free of charge
Is there Wi-fi access in the rooms & public areas?
Yes, free of charge
What are the standard ‘check-in’ and ‘check-out’ times of the hotel?
14:00 hrs is the check-in time & 12:00 noon is the check-out time.
Do you have rooms adapted for disabled guests? Do you have facilities friendly for disabled guests?
Yes. Some bathrooms have walk-in shower as well as wall fitted hand rails.
Do you have ironing facilities in the rooms?
Yes, each room is equipped with an iron and ironing board
Do you have Tea & Coffee facilities in the rooms?
Yes, tea & coffee facilities are available in all hotel rooms.
Can guests request room upgrades whilst in resort?
Yes, provided hotel occupancy allows the hotel to upgrade you to either another view room or in a different room type (but with a charge). May to October is the busiest period for our hotel, so in order to avoid disappointment, please book the desired room type or room view, directly with your travel agent.
Is there a mini bar in the room?
Yes, there is a mini bar in every room. Extra charge for any drinks or food consumed.
My return flight back home is late. Can I book a ‘late check-out’ directly with the hotel whilst in resort?
Yes, requests for a ‘late check-out’ can be made via the hotel’s reception desk. This can be guaranteed (or not) couple of days prior to your departure due to the fact that the hotel’s rooms remain on sale till last minute and there is chance for all rooms to be sold out. The current charge for a ‘late check-out’ is €70.00. Late check-out entitles you to keep a room till 18:00hrs (local time).
I have booked a ‘late check-out’ room. Will I be able to keep the same room I was using during my stay?
You will have to contact the reception desk to check whether it will be possible to keep the same room. In case the room you’ve been using (during your stay) is allocated to a new arrival getting to the hotel early, you will be asked to vacate your room at 12:00noon and move to another room.
Do you provide pool towels or do I have to bring my own?
Hotel provides pool towels to all guests at no charge. Guests can replace pool towels with fresh ones every time they feel is necessary to do so.
Is there a ‘dress code’ for dinner at the restaurant?
Gentlemen are requested to wear sleeved shirts/t-shirts and long trousers or smart shorts at dinner time in all restaurants
If we choose to stay at another Louis hotel (sister hotel), would it be possible to visit your hotel and use your hotel’s services and facilities?
Unfortunately this is not possible. In order to preserve (for our in-house guests) the maximum comfort and easy access to our hotel’s services and facilities, please note of our company’s policy that we do not allow non-residents, including guests staying at other Louis sister Hotels, to use our premises. The same applies for our in-house guests who they will not be allowed to use any of our sister hotels’ facilities.